Item restoration through Battle.net

We have recently heard through Blizzard's European website that items that you have recently removed or changed on your account can be restored back to how they were, this applies to:

• Items that have been recently destroyed
• Items that have been recently disenchanted
• Items that have been recently sold. 

How Blizzard have done this is through a "self-service" section of Battle.net accounts, which I am assuming will save moderators a lot of time, and use their time to help players with real problems, not for acting stupidly. 

How often can the "item restoration" form be used?

The item restoration form can be used once every 30 days, this is surely to prevent players from abusing the system if they find a way. And its most likely only available with items that have been sold to vendors (regarding recently sold item restoration) and not applicable to items sold in the Auction house.

What items is "item restoration" not applicable for?

• Items that have been traded
• Items that have been used in crafting
• Items that have been "used" (most likely meaning consumed)

How long does it take to get my item back?

Sold and destroyed items will appear immediately in your account when you complete the "automatic item restoration" form.

If the item has been disenchanted it must be reviewed by Blizzard Customer Support before it is processed, this is most likely so they can also remove any items created during the disenchanting process. When you put a request in for a disenchanted item restoration, your "ticket" is placed in a list for customer support to review and they will deal with it as soon as they can. If there are lots of "disenchanted item tickets" then it will take longer than if the ticket list is shorter. When it has been completed however you will receive an in game message informing it has been accepted/declined, if it has been accepted then you will also receive the restored item in that letter.

How much does it cost?

Nothing - its FREE!

How many items can I restore?

The self-serve item restoration form provided by Blizzard in your Battle.net account can be used once every 30 days however you can restore up-to 50 items on one form submission to Blizzard. 

Why is the item i want to restore not showing up in the list?

If an item is not showing in the list then this means you cannot get it back.

I just changed faction - the item i want back isn't in the list!

Additionally if you have just had a faction change, any items recently sold, disenchanted or destroyed will not show up in the list anyway.